Hoshin kanri -is a method devised to capture and cement strategic goals as well as flashes of insight about the future and develop the means to bring these into reality. Also called Policy Deployment or Hoshin Planning, it is a Strategic planning/Strategic management methodology, based on a concept popularized in Japan by Professor Kaoru Ishikawa in the late 1950s when he said that 'each person is the expert in his or her own job and Japanese TQC (Total Quality Control) is designed to use the collective thinking power of all employees to make their organization the best in its field. It is a management system in which all employees participate, from the top down and from the bottom up, and humanity is fully respected." Hoshin Kanri uses a Shewhart cycle (Plan-Do-Check-Act) to create goals, choose control points (measurable milestones), and link daily control activities to company strategy.
The discipline of hoshin kanri is intended to help an organization:
- Focus on a shared goal
- Communicate that goal to all leaders
- Involve all leaders in planning to achieve the goal
- Hold participants accountable for achieving their part of the plan